Regulations

Terms and Conditions of the DOMINATOR EXHAUST OFFICIAL Online Store

defining, among other things, the rules for concluding contracts through the Store, containing the most important information about the Seller, the Store, and the Consumer's rights



TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical Requirements
§ 4 Shopping in the Store
§ 5 Payments
§ 6 Order Fulfillment
§ 7 Right of Withdrawal from the Contract
§ 8 Exceptions from the Right of Withdrawal from the Contract
§ 9 Complaints
§ 10 Personal Data
§ 11 Reservations
Attachment No. 1: Withdrawal Form Template

§ 1 DEFINITIONS

Business days – days from Monday to Friday excluding public holidays in Poland.
Civil Code – the Act of April 23, 1964, the Civil Code.
Consumer – a consumer within the meaning of the provisions of the Civil Code.
Account – a function of the Store regulated by a separate regulation, provided free of charge (an electronic service), thanks to which each entity using the Store can set up their individual account in the Store.
Buyer – any entity purchasing in the Store.
Privileged Buyer – a Buyer who is a Consumer or a privileged Entrepreneur.
Privileged Entrepreneur – a natural person concluding an agreement with the Seller directly related to their economic activity, but not having a professional character for it.
Regulations – these regulations.
Store – DOMINATOR EXHAUST OFFICIAL online store operated by the Seller at the address https://dominator.pl.
Seller – DOMINATOR GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at ul. Ludowa 59, 43-512 Kaniów, entered into the Krajowy Rejestr Sądowy - Register of Entrepreneurs by the SĄD REJONOWY KATOWICE - WSCHÓD W KATOWICACH, VIII WYDZIAŁ GOSPODARCZY KRAJOWEGO REJESTRU SĄDOWEGO, under KRS number 0000977650, NIP 6521751083, REGON number 522496037, share capital 1000000,00 PLN.
Consumer Rights Act – the Act of May 30, 2014, on consumer rights.

§ 2 CONTACT WITH THE SELLER

  1. Mailing address: ul. Ludowa 59, 43-512 Kaniów
  2. Email address: dominator@dominator.pl
  3. Phone: +48 666 111 607

§ 3 TECHNICAL REQUIREMENTS

  1. For the proper functioning of the Store, the following is necessary:
    • device with internet access
    • internet browser supporting JavaScript and cookies files.
  2. To place an order in the Store, in addition to the requirements specified in para. 1, an active email account is necessary.

§ 4 SHOPPING IN THE STORE

  1. Prices of products visible in the Store are total prices for the product.
  2. The Seller points out that the total price of the order consists of the following indicated in the Store: the price for the product and, if applicable in a given case, the costs of delivering the goods.
  3. The product selected for purchase should be added to the cart in the Store.
  4. Then the Buyer selects the method of delivery of the goods and the payment method for the order from the available options in the Store, and also provides the necessary data to fulfill the placed order.
  5. The order is placed at the moment of confirming its content and accepting the Regulations by the Buyer.
  6. Placing an order is equivalent to concluding a contract between the Buyer and the Seller.
  7. The Buyer can register in the Store, i.e. set up an Account, or make purchases without registration by providing their data with each potential order.

§ 5 PAYMENTS

  1. For the placed order, payment can be made, depending on the Buyer's choice:
    1. by ordinary bank transfer to the Seller's bank account;
    2. using a payment card:
      • Visa
      • Visa Electron
      • MasterCard
      • MasterCard Electronic
      • Maestro
    3. through a payment platform:
      • Blue Media
      • eCard
      • dotpay
      • PayPal
      • Przelewy24
      • Shoper Payments (online payment security provided by Autopay - www.autopay.pl)
    4. cash on delivery, i.e. cash upon delivery of the goods to the Buyer;
    5. cash upon personal collection of the goods.
  2. In the case of choosing payment through the Blue Media payment platform, the entity providing online payment services is Blue Media S.A.
  3. In the case of choosing prepayment by the Buyer, the order must be paid within 3 business days from placing the order.
  4. The Seller informs that in the case of payment methods where the field for entering the data necessary to complete the payment appears directly after placing the order, payment for the order is possible only immediately after placing the order.

§ 6 ORDER FULFILLMENT

  1. The deadline for order fulfillment is 15 business days.
  2. In the case where the Buyer has chosen advance payment for the order, the Seller will commence order fulfillment after payment has been made.
  3. Countries where delivery is available:
    • Poland
    • Argentina
    • Australia
    • Austria
    • Belgium
    • Brazil
    • Bulgaria
    • Chile
    • Croatia
    • Czech Republic
    • Denmark
    • Estonia
    • Finland
    • France
    • Greece
    • Spain
    • Netherlands
    • Ireland
    • Canada
    • Colombia
    • Lithuania
    • Luxembourg
    • Latvia
    • Mexico
    • Germany
    • Norway
    • New Zealand
    • Paraguay
    • Portugal
    • Romania
    • Slovenia
    • Slovakia
    • United States
    • Sweden
    • Uruguay
    • Hungary
    • United Kingdom
    • Italy
  4. Products purchased in the Store are delivered via courier company.
  5. The Buyer can collect the goods in person at the company's headquarters during its opening hours.
  6. In the case of personal collection by the Buyer, the goods will be ready for collection within the specified order fulfillment period.

§ 7 RIGHT OF WITHDRAWAL FROM THE CONTRACT

  1. The privileged Buyer has the right to withdraw from the contract concluded with the Seller through the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
  2. The deadline for withdrawal from the contract expires after 14 days from the day:
    1. on which the privileged Buyer takes possession of the goods or on which a third party other than the carrier and indicated by the privileged Buyer takes possession of the goods;
    2. on which the privileged Buyer takes possession of the last item, batch, or piece, or on which a third party, other than the carrier and indicated by the privileged Buyer, takes possession of the last item, batch, or piece, in the case of a contract for the delivery of multiple goods that are delivered separately, in batches, or in parts.
  3. In order for the privileged Buyer to exercise the right of withdrawal from the contract, they must inform the Seller, using the data provided in § 2 of the Regulations, of their decision to withdraw from the contract by means of an unequivocal statement (e.g., a letter sent by post or email).
  4. The privileged Buyer may use the withdrawal form template placed at the end of the Regulations, but this is not mandatory.
  5. To meet the withdrawal deadline, it is sufficient for the privileged Buyer to send a communication concerning the exercise of their right of withdrawal from the contract before the withdrawal period expires.

    CONSEQUENCES OF WITHDRAWAL FROM THE CONTRACT
  6. In the event of withdrawal from the concluded contract, the Seller refunds the privileged Buyer all payments received from them (excluding delivery costs) immediately and in any case not later than 14 days from the date of receiving the goods.
  7. The Seller will make the refund using the same means of payment as used by the privileged Buyer in the initial transaction, unless the privileged Buyer has expressly agreed otherwise; in any case, the privileged Buyer will not incur any fees as a result of such refund.
  8. If the Seller has not offered to collect the goods themselves from the privileged Buyer, they may withhold the refund until they have received the goods back or the privileged Buyer has supplied evidence of having sent back the goods, whichever is the earliest.
  9. The Seller requests that the goods be returned to the following address: ul. Ludowa 59, 43-512 Kaniów, without undue delay and in any event not later than 14 days from the day on which the privileged Buyer informs the Seller of withdrawal from the sales contract. The deadline is met if the privileged Buyer sends back the goods before the period of 14 days expires.
  10. The privileged Buyer bears the direct cost of returning the goods.
  11. The privileged Buyer is only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
  12. If, due to its nature, the goods cannot be returned by regular mail, the privileged Buyer will also have to bear the direct cost of returning the goods. The estimated amount of these costs will be provided by the Seller in the product description in the Store or when placing the order.
  13. In the event of a refund for a transaction made by the privileged Buyer with a payment card, the Seller will refund it to the bank account associated with that payment card.

§ 8 EXCEPTIONS FROM THE RIGHT OF WITHDRAWAL FROM THE CONTRACT

  1. The right of withdrawal from a distance contract, as referred to in § 7 of the Regulations, does not apply to contracts:
    1. where the subject of the service is a non-prefabricated item, manufactured according to the specifications of the privileged Buyer or serving to satisfy their individual needs;
    2. where the subject of the service is an item liable to deteriorate rapidly or having a short shelf-life;
    3. where the subject of the service is an item delivered in a sealed package, which, after opening, cannot be returned due to health protection or hygiene reasons, if the packaging has been opened after delivery;
    4. where the subject of the service is items that, due to their nature, become inseparably mixed with other items after delivery;
    5. where the subject of the service is sound or visual recordings or computer programs delivered in a sealed package, if the packaging has been opened after delivery;
    6. for the delivery of newspapers, periodicals, or magazines, with the exception of a subscription agreement;
    7. where the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the withdrawal period expires.

§ 9 COMPLAINTS

I GENERAL PROVISIONS

  1. The Seller is responsible to the privileged Buyer for the conformity of the service with the contract, as provided for by the generally applicable laws, in particular by the Consumer Rights Act.
  2. The Seller requests that complaints be sent to the postal or email address indicated in § 2 of the Regulations.
  3. If a product is covered by a warranty, information about it, as well as its terms, is available in the Store.
  4. Complaints regarding the operation of the Store should be directed to the email address indicated in § 2 of the Regulations.
  5. The Seller will respond to the complaint within 14 days from the date of its receipt.

II PRIVILEGED BUYERS

  1. Goods
    1. In the event of non-compliance of the goods with the contract, the privileged Buyer has the possibility to exercise the rights specified in Chapter 5a of the Consumer Rights Act.
    2. The Seller is liable for the lack of conformity of the goods with the contract that exists at the time of its delivery and is revealed within two years from that time, unless the shelf-life of the goods, determined by the Seller, their predecessors in title, or persons acting on their behalf, is longer.
    3. Under the provisions of the Consumer Rights Act, the privileged Buyer may demand:
      1. replacement of the goods,
      2. repair of the goods.
    4. In addition, the privileged Buyer may submit a declaration of:
      1. a price reduction,
      2. withdrawal from the contract
      3. in a situation where:
        • the Seller has refused to bring the goods into conformity with the contract under Article 43d(2) of the Consumer Rights Act;
        • the Seller has not brought the goods into conformity with the contract under Articles 43d(4)-(6) of the Consumer Rights Act;
        • the lack of conformity of the goods with the contract persists despite the Seller's attempt to bring the goods into conformity with the contract;
        • the lack of conformity of the goods with the contract is so significant that it justifies a price reduction or withdrawal from the contract without prior use of the means of protection specified in Article 43d of the Consumer Rights Act;
        • it is clear from the Seller's statement or circumstances that they will not bring the goods into conformity with the contract within a reasonable time or without excessive inconvenience to the privileged Buyer.
    5. In the case of goods subject to repair or replacement, the privileged Buyer should make the goods available to the Seller. The Seller collects the goods from the privileged Buyer at their own expense.
    6. The privileged Buyer cannot withdraw from the contract if the lack of conformity of the goods with the contract is insignificant.
    7. In the event of withdrawal from the contract, as mentioned in this section (concerning goods), the privileged Buyer immediately returns the goods to the Seller at their own expense, to the address ul. Ludowa 59, 43-512 Kaniów. The Seller refunds the privileged Buyer the price immediately, no later than within 14 days from the date of receiving the goods or evidence of their return.
    8. The Seller refunds the amounts due to the privileged Buyer as a result of exercising the right to a price reduction immediately, no later than within 14 days from the date of receiving the privileged Buyer's declaration of a price reduction.
  2. Out-of-court complaint handling and redress
    1. If the complaint procedure does not result in the desired outcome for the Consumer, they may use, among others:
      1. mediation conducted by the competent Provincial Inspectorate of Trade Inspection, to which an application for mediation should be addressed. As a rule, the procedure is free of charge. The list of Inspectorates is available here: https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowej.php;
      2. the assistance of the competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case by the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://uokik.gov.pl/stale_sady_polubowne.php;
      3. free assistance of the municipal or district consumer ombudsman;
      4. the online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

III BUYERS OTHER THAN PRIVILEGED BUYERS

  1. To avoid doubts, the Seller draws attention to the fact that the provisions of § 11(5) apply to the Seller's liability towards Buyers other than privileged Buyers in relation to a complaint.

§ 10 PERSONAL DATA

  1. The Controller of personal data provided by the Buyer when using the Store is the Seller. Detailed information regarding the processing of personal data by the Seller - including other purposes and legal grounds for processing data, as well as recipients of data - can be found in the Privacy Policy available in the Store - due to the principle of transparency, included in the general regulation of the European Parliament and of the Council (EU) on data protection - "RODO."
  2. The purpose of processing Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is to fulfill orders. The legal basis for processing personal data in this case is:
    • contract or actions taken at the request of the Buyer aimed at its conclusion (Art. 6(1)(b) RODO),
    • a legal obligation incumbent on the Seller related to accounting (Art. 6(1)(c) RODO), and
    • the legitimate interest of the Seller, consisting in processing data to establish, assert or defend against possible claims (Art. 6(1)(f) RODO).
  3. Providing data by the Buyer is voluntary, but at the same time necessary to conclude a contract. Failure to provide data will prevent the conclusion of a contract in the Store.
  4. Buyer's data provided in connection with purchases in the Store will be processed until:
    1. the contract concluded between the Buyer and the Seller ceases to be in force;
    2. the legal obligation incumbent on the Seller, obliging them to process the Buyer's data, ceases to apply;
    3. the possibility of asserting claims by the Buyer or the Seller related to the contract concluded by the Store ceases;
    4. the Buyer's objection to the processing of their personal data is accepted - in the case where the legal basis for processing the data was the legitimate interest of the Seller
    – depending on what applies in a given case and what occurs later.
  5. The Buyer has the right to request:
    1. access to their personal data,
    2. rectification,
    3. erasure,
    4. restriction of processing,
    5. data portability to another controller
      and also the right:
    6. to object at any time to the processing of data for reasons related to their particular situation - regarding the processing of their personal data based on Art. 6(1)(f) RODO (i.e., on the legitimate interests pursued by the Seller).
  6. In order to exercise their rights, the Buyer should contact the Seller using the data from § 2 of the Regulations.
  7. If the Buyer believes that their data is being processed unlawfully, they may lodge a complaint with the President of the Personal Data Protection Office.

§ 11 RESERVATIONS

  1. It is prohibited for the Buyer to provide content of an unlawful nature.
  2. Each order placed in the Store constitutes a separate contract and requires separate acceptance of the Regulations. The contract is concluded for the purpose and duration of order fulfillment.
  3. Contracts concluded based on the Regulations are concluded in Polish.
  4. In the event of a dispute with a Buyer who is not a privileged Buyer, the competent court will be the court having jurisdiction over the Seller's registered office.
  5. All liability of the Seller under the warranty to a Buyer who is not a privileged Buyer is limited to 2 years from the date of delivery of the goods.



Annex No. 1 to the Regulations

Below is a model withdrawal form from the contract, which the Consumer or privileged Entrepreneur may, but does not have to, use:



MODEL WITHDRAWAL FORM FROM THE CONTRACT
(this form should be completed and sent back only if you wish to withdraw from the contract)

DOMINATOR GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
ul. Ludowa 59, 43-512 Kaniów
e-mail address: dominator@dominator.pl

- I/We(*) ..................................................................... hereby inform/inform(*) about my/our withdrawal from the sales contract for the following goods(*) / for the provision of the following service(*):

..............................................................................................................................................................................

..............................................................................................................................................................................

..............................................................................................................................................................................

- Date of conclusion of the contract(*)/receipt(*)

..............................................................................................................................................................................

- Name and surname of the Consumer(s) / privileged Entrepreneur(s):

..............................................................................................................................................................................

- Address of the Consumer(s) / privileged Entrepreneur(s):

..............................................................................................................................................................................

..............................................................................................................................................................................

.............................................................................................
Consumer(s) / privileged Entrepreneur(s) signature
(only if the form is sent in paper version)

Date ............................................

(*) Cross out as appropriate.

Account Regulations

at DOMINATOR EXHAUST OFFICIAL store

TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Service Provider
§ 3 Technical requirements
§ 4 Account
§ 5 Complaints
§ 6 Personal data
§ 7 Reservations

§ 1 DEFINITIONS

Consumer - a consumer within the meaning of the provisions of the Civil Code.
Account - a regulated, free-of-charge function of the Store (service) specified in the Regulations, thanks to which the Service Recipient can create their individual account in the Store.
Service Recipient - any entity establishing an Account or interested in establishing an Account.
Privileged Service Recipient - a Service Recipient who is a Consumer or a natural person concluding a contract with the Service Provider directly related to their business activity but not having a professional character for it.
Regulations - these Account Regulations.
Store - DOMINATOR EXHAUST OFFICIAL online store operated by the Service Provider at https://dominator.pl
Service Provider - DOMINATOR GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at ul. Ludowa 59, 43-512 Kaniów, entered into the Krajowy Rejestr Sądowy - Register of Entrepreneurs by the SĄD REJONOWY KATOWICE - WSCHÓD W KATOWICACH, VIII WYDZIAŁ GOSPODARCZY KRAJOWEGO REJESTRU SĄDOWEGO, under KRS number 0000977650, NIP 6521751083, REGON number 522496037, share capital 1000000,00 PLN.

§ 2 CONTACT WITH THE SERVICE PROVIDER

  1. Mailing address: ul. Ludowa 59, 43-512 Kaniów
  2. Email address: dominator@dominator.pl
  3. Phone: +48 666 111 607

§ 3 TECHNICAL REQUIREMENTS

  1. To properly operate and establish an Account, the following is needed:
    • an active email account
    • device with internet access
    • internet browser supporting JavaScript and cookies

§ 4 ACCOUNT

  1. Establishing an Account is entirely voluntary and depends on the will of the Service Recipient.
  2. The Account provides the Service Recipient with additional features such as: browsing the history of orders placed by the Service Recipient in the Store, checking the status of orders, or independently editing the Service Recipient's data.
  3. To establish an Account, the Service Recipient should fill out the appropriate form in the Store.
  4. At the time of establishing the Account, an agreement for an indefinite period is concluded between the Service Recipient and the Service Provider for the operation of the Account on the terms specified in the Regulations.
  5. The Service Recipient may resign from the Account at any time without incurring any costs.
  6. To resign from the Account, the Service Recipient should send their resignation to the Service Provider at the email address: dominator@dominator.pl, which will result in the immediate deletion of the Account and the termination of the agreement for the operation of the Account.

§ 5 COMPLAINTS

  1. Complaints regarding the operation of the Account should be directed to the email address dominator@dominator.pl.
  2. The Service Provider will consider the complaint within 14 days.

    OUT-OF-COURT METHODS OF HANDLING COMPLAINTS AND ASSERTING CLAIMS
  3. If the complaint procedure does not yield the desired result for the Consumer, the Consumer may use, among others:
    1. mediation conducted by the territorially competent Provincial Inspectorate of Trade Inspection, to which an application for mediation should be addressed. As a rule, the procedure is free of charge. The list of Inspectorates can be found here: https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowej.php;
    2. assistance from the territorially competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application for consideration of the case by the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://uokik.gov.pl/stale_sady_polubowne.php;
    3. free assistance from the municipal or district consumer ombudsman;
    4. the online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 6 PERSONAL DATA

  1. The Controller of the personal data provided by the Service Recipient when using the Account is the Service Provider. Detailed information regarding the processing of personal data by the Service Provider - including other purposes and legal grounds for processing data, as well as recipients of data - can be found in the Privacy Policy available in the Store - due to the principle of transparency, included in the general regulation of the European Parliament and of the Council (EU) on data protection - "RODO".
  2. The purpose of processing the Service Recipient's data is to operate the Account. The legal basis for processing personal data in this case is the contract for the provision of services or actions taken at the request of the Service Recipient aimed at its conclusion (Art. 6(1)(b) RODO), as well as the legitimate interest of the Service Provider, consisting of processing data to establish, assert, or defend against possible claims (Art. 6(1)(f) RODO).
  3. Providing data by the Service Recipient is voluntary but at the same time necessary for the operation of the Account. Failure to provide data means that the Service Provider will not be able to provide the service of operating the Account.
  4. The Service Recipient's data will be processed until:
    1. the Account is deleted by the Service Recipient or the Service Provider at the Service Recipient's request;
    2. the possibility of asserting claims by the Service Recipient or the Service Provider related to the Account ceases;
    3. the Service Recipient's objection to the processing of their personal data is accepted - in the case where the legal basis for processing the data was the legitimate interest of the Service Provider
    - depending on what applies in a given case and what occurs later.
  5. The Service Recipient has the right to request:
    1. access to their personal data,
    2. rectification,
    3. erasure,
    4. restriction of processing,
    5. data portability to another controller
      and also the right:
    6. to object at any time to the processing of data for reasons related to their particular situation - regarding the processing of their personal data based on Art. 6(1)(f) RODO (i.e., on the legitimate interests pursued by the Service Provider).
  6. In order to exercise their rights, the Service Recipient should contact the Service Provider.
  7. If the Service Recipient believes that their data is being processed unlawfully, they may lodge a complaint with the President of the Personal Data Protection Office.

§ 7 RESERVATIONS

  1. It is prohibited for the Service Recipient to provide content of an unlawful nature.
  2. The agreement for the operation of the Account is concluded in the Polish language.
  3. In the event of important reasons, as referred to in paragraph 4, the Service Provider has the right to change the Regulations.
  4. Important reasons, as referred to in paragraph 3, include:
    1. the need to adapt the Store to the legal provisions applicable to the Store's activity;
    2. improvement of the security of the service provided;
    3. change in the functionality of the Account requiring a modification of the Regulations.
  5. The Service Recipient will be informed about the planned change of the Regulations at least 7 days before the change comes into effect by email sent to the email address assigned to the Account.
  6. If the Service Recipient does not accept the planned change, they should inform the Service Provider by sending an appropriate message to the Service Provider's email address dominator@dominator.pl, which will result in the termination of the agreement for the operation of the Account upon the entry into force of the planned change or earlier if the Service Recipient requests so.
  7. If the Service Recipient does not object to the planned change until it comes into force, it is assumed that they accept it, which does not constitute an obstacle to terminating the agreement in the future.
  8. In the event of a dispute with a Service Recipient who is not a privileged Service Recipient, the competent court shall be the court having jurisdiction over the Service Provider's registered office.






Newsletter Regulations

DOMINATOR EXHAUST OFFICIAL Store

TABLE OF CONTENTS
§ 1 Definitions
§ 2 Newsletter
§ 3 Complaints
§ 4 Personal Data
§ 5 Final Provisions

§ 1 DEFINITIONS

Consumer – a consumer within the meaning of the provisions of the Civil Code Act of April 23, 1964.
Newsletter – an electronically provided service free of charge, allowing the Service Recipient to receive, via electronic means, previously ordered messages regarding the Store from the Service Provider, including information about offers, promotions, and novelties in the Store.
Store – the DOMINATOR EXHAUST OFFICIAL online store operated by the Service Provider at the address https://dominator.pl.
Service Recipient - any entity using the Newsletter service.
Privileged Service Recipient – a Service Recipient who is a Consumer or a natural person concluding a contract directly related to its business activity with the Service Provider but not having a professional character for it.
Service Provider - DOMINATOR GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office at ul. Ludowa 59, 43-512 Kaniów, entered into the Krajowy Rejestr Sądowy - Register of Entrepreneurs by the SĄD REJONOWY KATOWICE - WSCHÓD W KATOWICACH, VIII WYDZIAŁ GOSPODARCZY KRAJOWEGO REJESTRU SĄDOWEGO, under KRS number 0000977650, NIP 6521751083, REGON number 522496037, share capital 1000000,00 PLN

§ 2 Newsletter

  1. The Service Recipient may voluntarily use the Newsletter service.
  2. To use the Newsletter service, it is necessary to have a device with an up-to-date web browser supporting JavaScript and cookies files, with access to the Internet, and an active email account.
  3. Email messages sent as part of this service will be sent to the email address provided by the Service Recipient when subscribing to the Newsletter.
  4. In order to conclude a contract and subscribe to the Newsletter service, the Service Recipient, in the first step, provides their email address in the designated place on the Store, to which they want to receive messages sent as part of the Newsletter. Upon subscription to the Newsletter, a contract for the provision of the service for an unspecified period is concluded, and the Service Provider will commence its provision to the Service Recipient – subject to paragraph 5.
  5. In order to properly perform the Newsletter service, the Service Recipient is obliged to provide their correct email address.
  6. The Service Recipient may unsubscribe from the Newsletter at any time, without stating a reason and incurring any costs, by sending a message to the Service Provider's email address: dominator@dominator.pl.
  7. Sending a message requesting to unsubscribe from the Newsletter will result in the immediate termination of the contract for the provision of this service.

§ 3 Complaints

  1. Complaints regarding the Newsletter should be reported to the Service Provider at the email address: dominator@dominator.pl.
  2. The Service Provider will respond to the complaint within 14 days of receiving the complaint.

    OUT-OF-COURT COMPLAINT RESOLUTION AND CLAIMS ENFORCEMENT METHODS
  3. If the complaint procedure does not yield the expected result for the Service Recipient who is a Consumer, the Consumer may use, among others:
    1. mediation conducted by the territorially competent Voivodship Trade Inspectorate, to which an application for mediation should be addressed. As a rule, the procedure is free of charge. The list of Inspectorates is available here: https://uokik.gov.pl/wojewodzkie_inspektoraty_inspekcji_handlowej.php;
    2. assistance of the territorially competent permanent consumer arbitration court operating at the Voivodship Trade Inspectorate, to which an application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://uokik.gov.pl/stale_sady_polubowne.php;
    3. free assistance of the municipal or district consumer ombudsman;
    4. online ODR platform available at: https://ec.europa.eu/consumers/odr/main/?event=main.home.howitworks.

§ 4 Personal Data

  1. The Administrator of personal data provided by the Service Recipient in connection with the subscription to the Newsletter is the Service Provider. Detailed information regarding the processing of personal data by the Service Provider – including other purposes and legal grounds for processing data, as well as recipients of data – can be found in the Privacy Policy available in the Store – due to the transparency principle contained in the General Data Protection Regulation of the European Parliament and of the Council (EU) – "RODO".
  2. The purpose of processing the Service Recipient's data is to send the Newsletter. The legal basis for processing personal data in this case is a contract for the provision of a service or actions taken at the request of the Service Recipient aimed at concluding it (Article 6(1)(b) of the RODO), as well as the legitimate interest of the Service Provider, consisting in processing data to establish, assert, or defend against possible claims (Article 6(1)(f) of the RODO).
  3. Providing data by the Service Recipient is voluntary but also necessary for the provision of the Newsletter service. Failure to provide data means that the Service Provider will not be able to provide this service.
  4. The Service Recipient's data will be processed until:
    1. the Service Recipient unsubscribes from the Newsletter;
    2. the possibility of asserting claims by the Service Recipient or the Service Provider related to the Newsletter ceases;
    3. the Service Recipient's objection to the processing of their personal data is accepted – in cases where the processing was based on the legitimate interest of the Service Provider
    – depending on what is applicable in a given case and what occurs later.
  5. The Service Recipient has the right to request:
    1. access to their personal data,
    2. rectification,
    3. erasure,
    4. restriction of processing,
    5. data portability to another controller,
      as well as the right:
    6. to object at any time to the processing of data for reasons related to their particular situation – regarding the processing of their personal data, based on Article 6(1)(f) of the RODO (i.e., on legitimate interests pursued by the Service Provider).
  6. In order to exercise their rights, the Service Recipient should contact the Service Provider.
  7. If the Service Recipient considers that their data is processed unlawfully, they may lodge a complaint with the President of the Personal Data Protection Office.

§ 5 Final Provisions

  1. The Service Provider reserves the right to amend these regulations only for important reasons. Important reasons include the need to change the regulations due to the modernization of the Newsletter service or changes in the law affecting the provision of the service by the Service Provider.
  2. Information about the planned amendment to the regulations will be sent to the Service Recipient's email address provided at the time of subscribing to the Newsletter at least 7 days before the changes come into effect.
  3. If the Service Recipient does not object to the planned changes until they enter into force, it is assumed that they accept them.
  4. In the event of non-acceptance of the planned changes, the Service Recipient should inform the Service Provider by sending an email to the address: dominator@dominator.pl, which will result in the termination of the contract for the provision of the service upon the entry into force of the planned changes.
  5. The Service Recipient is prohibited from providing content of an unlawful nature.
  6. The contract for the provision of the Newsletter service is concluded in Polish.
  7. In the event of any dispute with a Service Recipient who is not a Privileged Service Recipient, the competent court shall be the court having jurisdiction over the Service Provider's registered office.
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